Topic by Eric Simonsen
I am wondering if there is a way to create a Workspace Rule that will allow me to combine the values of a couple of different fields into a specific field.
I have a couple of different places that I want to use this. One place is to auto-populate the Subject of an incident. I want to create a workspace rule that would fire and auto-populate the Subject with the Org.Name and the Incident.Category.
This is a basic example of what I am trying to do. I have searched around quite a bit in this user forum and haven't been able to find a solution.