Agent Authentication in Custom script

Content

Hi Folks,

I have a requirement to upload Contact and Incident at once. Hence, I am developing a custom script. Let me define how I am doing it:

I have a login page where User enters username and password(Staff Account).
Once submitted, I am capturing those credentials as $_POST variable and passing them to initConnectAPI() as initConnectAPI($username, $password).
In the authenticated page, I have another form where an agent can upload CSV.

The problem here is after the agent has uploaded the form and clicked submit, $_POST is expiring and hence the initConnectAPI() also.

So, in summary, my question is:

Is there a way to authenticate an Agent in a script by accepting username/password?
Is there a way to make a part of page stable w/o refreshed?

TIA,

~VIP

Version

17D

Code Block

<?php
$user_name = $_POST['username'];
$password = $_POST['password'];

require_once(get_cfg_var("doc_root") . "/ConnectPHP/Connect_init.php");
use RightNow\Connect\v1_2 as RNCPHP;
initConnectAPI($user_name,$password);
?><?
    if(isset($_POST['submit']))
    {
        if($_FILES['fileToUpload'])
        {
            if( (strcmp($_FILES['fileToUpload']['type'],"application/vnd.ms-excel") == 0) ||  (strcmp($_FILES['fileToUpload']['type'],"text/csv") == 0))
            {
                $file = $_FILES['fileToUpload']['tmp_name'];
                $CSVfp = fopen($file, "r");

                if($CSVfp !== FALSE) 
                {
                    $is_skip = true;
                    while(!feof($CSVfp)) 
                    {
                        try
                        {
                            $data = fgetcsv($CSVfp, 1000, ",");
                            if($is_skip)
                            {
                                $is_skip = false;
                                continue;
                            }
                            else
                            {
                                if($data[2])
                                {
                                    try
                                    {
                                        $contact_ID = checkexistence($data[2]);
                                    }
                                    catch(Exception $ex)
                                    {
                                        echo "Please authenticate first to upload leads!!";
                                        echo "<br/>";
                                        echo "<a href='https://iiht--tst1.custhelp.com/cgi-bin/iiht.cfg/php/custom/login.php'>Go back to Login page</a>";
                                    }
                                    if($contact_ID)
                                    {
                                        try
                                        {
                                            $contact = RNCPHP\Contact::fetch($contact_ID);
                                            create_lead($contact, $data);
                                        }
                                        catch(Exception $ex)
                                        {
                                            echo "Please authenticate first to upload leads!!";
                                            echo "<br/>";
                                            echo "<a href='https://iiht--tst1.custhelp.com/cgi-bin/iiht.cfg/php/custom/login.php'>Go back to Login page</a>";
                                        }
                                    }
                                    else
                                    {
                                        $contact = new RNCPHP\Contact();
                                        if($data[0] && $data[1])
                                        {
                                            $contact->Name = new RNCPHP\PersonName();                            
                                            $contact->Name->First = $data[0];
                                            $contact->Name->Last = $data[1];
                                        }
                                        if($data[2])
                                        {
                                            $contact->Emails = new RNCPHP\EmailArray();
                                            $contact->Emails[0] = new RNCPHP\Email();
                                            $contact->Emails[0]->AddressType=new RNCPHP\NamedIDOptList();
                                            $contact->Emails[0]->AddressType->LookupName = "Email - Primary";
                                            if(!preg_match("/([\w\-]+\@[\w\-]+\.[\w\-]+)/",$data[2]))
                                            {
                                                $msg = "Invalid email format";
                                                $data = __LINE__.","."Record number in CSV: ".$counter.",".$msg.","."Email doesn't match the pattern, please check the email for this record";
                                                array_push($exception_array, $data);
                                                return;    
                                            }
                                            else
                                            {
                                                $contact->Emails[0]->Address = $data[2];
                                            }
                                        }
                                        if($data[3])
                                        {
                                            $contact->Phones = new RNCPHP\PhoneArray();
                                            $contact->Phones[0] = new RNCPHP\Phone();
                                            $contact->Phones[0]->PhoneType = new RNCPHP\namedIDOptList();
                                            $contact->Phones[0]->PhoneType->LookupName = 'Mobile Phone';
                                            $data[3] = trim($data[3]);
                                            $contact->Phones[0]->Number = $data[3];
                                        }
                                        $contact->Address = new RNCPHP\Address();

                                        if($data[5])
                                        {
                                            $data[4] = trim($data[4]);
                                            $contact->Address->Country = RNCPHP\Country::fetch(1);
                                            $contact->Address->City = $data[5];
                                            if($data[4])
                                            {
                                                $contact->Address->StateOrProvince = new RNCPHP\NamedIDLabel();
                                                $contact->Address->StateOrProvince->LookupName = $data[4];
                                            }
                                        }
                                        if($data[5])
                                        {
                                            $contact->CustomFields->c->city = new RNCPHP\NamedIDLabel();
                                            $contact->CustomFields->c->city->LookupName = $data[5];
                                        }

                                        $contact->ContactType = new RNCPHP\NamedIDLabel();
                                        $contact->ContactType->ID = 1;
                                        $contact->CustomFields->c->initial_lead_source = new RNCPHP\NamedIDLabel();
                                        $contact->CustomFields->c->initial_lead_source->ID = 11;
                                        $contact->save(RNCPHP\RNObject::SuppressAll);
                                        if($contact->ID)
                                        {
                                            create_lead($contact, $data);
                                        }
                                    }
                                }
                            }
                        }

                        catch (Exception $err)
                        {
                            echo $err->getMessage();
                        }
                    }
                }
            }
            else
            {
                echo "Uploaded file is not CSV. Please upload a CSV file.";
            }
        }
        else
        {
            echo "No file uploaded! Please Upload a CSV file.";
        }
    }
?><?php
    function checkexistence($email)
    {
        $query = "SELECT Contact.ID, Contact.Emails.EmailList.Address from Contact C where Contact.Emails.EmailList.Address IS NOT NULL and Contact.Emails.EmailList.Address = '".$email."'";

        $return_contact_ID = '';

        $return_result = RNCPHP\ROQL::query($query)->next();
        while($each_result = $return_result->next())
        {
            $return_contact_ID = $each_result[ID];
        }

        return $return_contact_ID;
    }

    function create_lead($contact, $data)
    {
        $incident = new RNCPHP\Incident();
        $incident->Subject = "New Lead from ". $contact->LookupName . " on " . $data[8] . " course.";
        $incident->PrimaryContact = RNCPHP\Contact::fetch($contact->ID);
        if($data[6])
        {
            $incident->CustomFields->c->center = new RNCPHP\NamedIDLabel();
            $incident->CustomFields->c->center->LookupName = $data[6];
        }
        $incident->CustomFields->c->lead_stage = new RNCPHP\NamedIDLabel();
        $incident->CustomFields->c->lead_stage->ID = 3;

        $incident->CustomFields->c->lead_source = new RNCPHP\NamedIDLabel();
        $incident->CustomFields->c->lead_source->ID = 7;

        $incident->CustomFields->c->incident_type = new RNCPHP\NamedIDLabel();
        $incident->CustomFields->c->incident_type->ID = 14;
        $incident->AssignedTo->Account = RNCPHP\Account::fetch(2);
        $incident->Product =  RNCPHP\ServiceProduct::fetch(1);

        try
        {
            $incident->save();
        }
        catch(Exception $exception)
        {
            echo $exception->getMessage();
        }
        echo "\n";
        echo "Lead created with ID:" . $incident->ID;
        return $incident->ID;
    }
?><html><title>Lead Upload</title><head></head><body><form method="post" enctype="multipart/form-data">
            Upload a CSV file:<br/> <input type="file" name="fileToUpload" /><br/><br/><input type="submit" name="submit"/></form></body></html>

Agent Authentication in Custom script

Content

Version

Code Block

Trending Articles

Alok, Daecolm & Malou – Unforgettable – Single [iTunes Plus M4A]

[MP3] Okpo Recordz Virus & Texzy –“Raba Raba” (Prod. by Exy Pro)

GTA 5 PPSSPP Zip File Download For Android Mediafire 382 MB

usage of CSRF token in ABAP report for POST request

A/L Technology Stream – Subject combinations, Syllabuses and Teacher guides

99 God Status for Whatsapp, Facebook

Practice Sheet of Right form of verbs for HSC Students

SAHARA FLASH LIVE IN WERAGOLLA 2018-04-20

Troubleshooting Connectivity #9 –ローカル接続でネットワークエラーとはこれいかに？

Putting to bed

Download: D boy ft Shenky & Chester – Nafola nafulwa”Prod By: Shenky”

Karimnagar District Police Office Mobile Numbers List in Telangana State

Missing boy, Queens Quay West and Bathurst Street area, Javin Dillon, 15

Mp3 Download: Mdu - Mazola

Rajasthan Board 10th Result 2016 Roll No wise & Name Wise

AVS4YOU Products Patcher v1.4 By RADIXX11

Bureau of Internal Revenue: Regional Offices (Directory)

Re: Update and insert sequence failed due to conflicting unique indexes on...

Class 6 Science Chapter 1 Question Answer in Hindi विज्ञान का अनूठा संसार

Four men in court over assault and street robbery in Nottinghamsh...