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Is there a way to have the incident workspace read only for all other groups except the Assigned... (2 Comments)

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Topic by Praveen Woody

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Hi

Is there a way to have the incident workspace read only for all other groups except the Assigned group or Assigned individual from that group?

Can this be done using a workspace rule or does business rule is needed?

So basically I want only the group members of the group that is assigned the incident to edit the incident and for the remaining user base it should be read only.

 

Thanks.

Version

17D

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