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How to Open Multiple Workspace (3 Comments)

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Topic by Franco Echevarria

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Hi guys, I want to ask you how to add multiple workspaces from one Agent Browser Add-in.

I have opened a new incident when the chat is accepted and I want to open a custom workspace, I was using  the function workspaceRecord.editWorkspaceRecord(workspaceType,objectID,function(workspaceRecord){});

this work good opening the workspace but this function close the new Incident (not saved yet) and open correctly the request workspace.

Any idea how to keep both opened?

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