How to Open Multiple Workspace (3 Comments)

Topic by Franco Echevarria

Content

Hi guys, I want to ask you how to add multiple workspaces from one Agent Browser Add-in.

I have opened a new incident when the chat is accepted and I want to open a custom workspace, I was using  the function workspaceRecord.editWorkspaceRecord(workspaceType,objectID,function(workspaceRecord){});

this work good opening the workspace but this function close the new Incident (not saved yet) and open correctly the request workspace.

Any idea how to keep both opened?

Code Block