Topic by Franco Echevarria
Content
Hi guys, I want to ask you how to add multiple workspaces from one Agent Browser Add-in.
I have opened a new incident when the chat is accepted and I want to open a custom workspace, I was using the function workspaceRecord.editWorkspaceRecord(workspaceType,objectID,function(workspaceRecord){});
this work good opening the workspace but this function close the new Incident (not saved yet) and open correctly the request workspace.
Any idea how to keep both opened?