Quantcast
Channel: Discussion Forum > Agent Desktop and Configuration
Viewing all articles
Browse latest Browse all 2270

CPM -Queue set in incident level (3 Comments)

$
0
0

Topic by Muthulakshmi Muthaiah

Hi All,

Is there a way to set a queue value automatically via CPM code, whenever the agent changes the Assigned field value.

Thanks,

Muthulakshmi


Viewing all articles
Browse latest Browse all 2270

Trending Articles