IsDropDownOpen must be set to true to select an item

Topic by JT

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Version: 16.5 (May 16)

Has anyone experienced this error in frequency in the incident workspace and found a solution or workaround?

Error: IsDropDownOpen must be set to true to select item

Issue: Seems to lock the category or disposition dropdown and only remediation is for user to close incident and create a new incident.

Thanks!

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