Topic by JJ
Hi,
When an agent logs an incident themselves and attaches a document under our "Messages" tab, this doesn't get displayed under the "Attachments" tab
Any reason why? Can we enable it so all/any attachments are displayed?
Thanks
Topic by JJ
Hi,
When an agent logs an incident themselves and attaches a document under our "Messages" tab, this doesn't get displayed under the "Attachments" tab
Any reason why? Can we enable it so all/any attachments are displayed?
Thanks