Displaying transaction Survey in incident workspace (1 Comment)

Topic by TH

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We would like do display survey associated with incident in incident workspace. Currently we are using incident.LastSurveyScore field control

which displays the score and a link 'View Survey Results'. However, If the score <0 it only displays 'None' with no link to survey.

Is there a way to configure this control to display 'View Survey results for all scores? Or a control to display survey results for survey regardless of any score. We don't want to change the scoring rules.

Thanks

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