Topic by Tony William
Hi all,
I know we cant get the values of Custom Object in Mesage Template or check field value based on contains
I am checking is there a workaround to check a custom object value in message template and add footer
We have two type of ids ex: THXXX-XX, TLXXX-XX for a custom object based on the type and we have a requirement for a customer mail of an incident, where we have to add footer based on a condition if ( Custom Object id value contains TH%) then footer 1 and for ( Custom Object id value contains TL%) footer2
Thanks in advance
Toni