Mitel or TAPI integration with RightNow? (3 Comments)

Topic by Damon Betlow

 Anyone successfully integrate a Mitel phone system with RightNow?

I've gotten TAPI agents to work with Outlook and NetSuite, but hoping we can have the screen pop open up the RightNow customer information.

http://www.ingeniussoftware.com/ingenius/CRM/index.asp