Quantcast
Channel: Discussion Forum > Agent Desktop and Configuration
Viewing all articles
Browse latest Browse all 2270

Add or Change Channels (1 Comment)

$
0
0

Topic by eyespike1

Content

Hi I am looking to add a new Channel "SMS" to the list of existing Channels. Phone, Fax, Email etc.

New Channel is grayed out for everything but Community.

Is it possible to add a completely new Channel?

Thanks!
Seth

Version

May 2015

Viewing all articles
Browse latest Browse all 2270

Trending Articles