Topic by Melissa Riley @ESG
Is there any way to restrict what types of files can be uploaded via the console? Need to do this for both incidents and answers. I found portal and email how-to's but not console.
1) Email - I found this but it appears to be a "define what to Exclude" but the client wants to do an include/allow list - is that possible? https://cx.rightnow.com/app/answers/detail/a_id/657
2) Portal - okay this is a "what's allowed" list which is good: https://cx.rightnow.com/app/answers/detail/a_id/4686