Topic by Jarel Birck da Silva
Hi all,
I'm facing a weird problem regarding the Copy and Paste functionality in some of our customers. When a Staff Account tries to copy a text from an external source, like a web browser or notepad, and paste in Text or Long Text fields, the Agent Desktop freezes for a while and nothing happens.
The only pattern that I observed is that in all cases, the system is running over 32 bit machines.
I've already opened a Incident to the Oracle Team, but they were not able to reproduce the error. Anyone has a thought on that?
Regards,
Jarel