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Answer Control in Workspaces and Agent Scripting

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Topic by Denise Meehan

When I use the Answer Control to present an answer in a workspace or agent scripting, the answer contains every answer field available... ie: Status, Access Level, Language, Assigned To.... etc.

All I want is to display the answer and perhaps the answer ID. Does anyone know what controls what is displayed with the answer? I've looked at everything I can think of.

Thanks, Denise


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