Topic by John L
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Hi all,
I was unsure whether to ask this in the Reporting and Analysis threads or in Configuration, but here goes. I have a report with a custom script that filters the records by the logged in account's group and the value of one of the columns, and unsets the record accordingly where needed. The script works perfectly, however, when you launch the report, the record count displayed on the service cloud status bar shows the count of all the records before the script had a chance to filter the records. I have a general idea of why this is occurring, I'm curious if anyone is aware of a way to update the record count displayed after the script runs. I've attached a screenshot and my custom script for reference.
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