Topic by Candy Yu
I know in order to log out of CX and not count towards your Concurrent/Connected User count, a user must completely log out of CX and not minimize CX to the task bar, which means you have to click yes on the popped up window where you were asked if you really want to exit. My coworker and I were pretty sure we followed the instruction to completely log out of CX and shut down the PC after, but the next day and system admin told us that we didnt log out the previous day.
Did anyone have the similar expereince?