Incident Fields in Message Bases (5 Comments)

Topic by Sasi Kiran Allada

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Hi All,

I'm trying to create a CUSTOM_MSG_ entry of type HTML into the Message Base. Is there a way we can access the Incident Fields in the HTML content? like in Standard Text. I would like to make the HTML template and render it in the script.

Any suggestion would be much appreciated.

Thanks In Advance,

Sasi

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