Quantcast
Channel: Discussion Forum > Agent Desktop and Configuration
Viewing all articles
Browse latest Browse all 2270

Passing Variables in Browser Control Issue (6 Comments)

$
0
0

Topic by Gursimran Singh Saini

Content

We have a Browser Control on Task Workspace in which we pass Task ID like this:
...&task_id=$task.task_id...

This is working fine on Enhanced Console.
But on Legacy Console it passes "null".

However, other tables' variables are working fine on Legacy Console. Like: $contact.c_id, $incident.c$some_field...
Issue is only with $task fields.
$task variables won't work on Legacy console Task Workspace.

Anybody faced issue like this before?
I couldn't find anything in FAQs, Documentation or Communities.

Version

Service Cloud May 2016

Viewing all articles
Browse latest Browse all 2270

Trending Articles