Topic by Sriharsha Kukatla
Content
Hi All,
For configuring Twilio, http://download.oracle.com/otndocs/telephony-sms/TwilioCTI_build/index.html
When I try to make a incoming call request to the twilio number a incoming call gets created in Twilio(call logs). But I don't see any pop up on the Agent Browser UI for an incoming call. Is it the request is not being made to the browser?? Am I missing anything here?? could you please let me know.
Thanks, Harsha