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Best Practices for Changing the Data Type in a Custom Field (3 Comments)

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Topic by Paul Pellegrino

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Hello, we would like to change the Data Type in two custom fields: "Student_ID" and "Referred By Contact ID". The option is grayed out in the editor. Is it possible to change these from Integer to Text Field? If not, I imagine we will have to delete the custom fields and recreate. In that case, what would be the best way to accomplish that without data loss?

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Oracle Service Cloud

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