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List Box OR Custom Script usage for multiselect field (2 Comments)

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Topic by Azam Khan

Following up this question: http://communities.rightnow.com/posts/7cec836a24, I found that we have a control called List Box which allows selection of multiple items. Currently, I am not sure how can i store selected values in the database and upon reopening the workspace show the selected values to user as he selected previously. I found some solution here(http://communities.rightnow.com/posts/2a6a98a2af?commentId=33790#33790) but it seems too lengthy procedure to achieve my requirements.

Another possible solution mentioned in here (http://communities.rightnow.com/posts/8c81ac4b0f?commentId=56706#56706) is to use custom script. This also seems ok but how will I show selected check boxes on workspace loading? And how reporting will work if we are storing all the values in a single text field?

As i only have above two options at the moment. Please guide which one should i go with.


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