Quantcast
Channel: Discussion Forum > Agent Desktop and Configuration
Viewing all articles
Browse latest Browse all 2270

Display assigned queues with incidents at log in (1 Comment)

$
0
0

Topic by Jody Broyles

Is it possible to display all incidents in the queues analysts are assigned to once they log in? Currently they have to select incidents, double click the queue search and then select the queue displayed to get to the incidents.


Viewing all articles
Browse latest Browse all 2270

Trending Articles