Quantcast
Channel: Discussion Forum > Agent Desktop and Configuration
Viewing all articles
Browse latest Browse all 2270

Modify Incident Reference Number formate (3 Comments)

$
0
0

Topic by k Naga Sirisha

Content

Can we change format of Incident Reference Number . Something like format : Current Year-Month-0001

e.g. 2015-O1-0001

If possible kindly let me know how to do . Appreciate your responses.

 

Thanks,

Sirisha

Version

August2017

Viewing all articles
Browse latest Browse all 2270

Trending Articles