Topic by Chris van Es
We have activate Spell check 'As you type' active on all workspaces. The last 3 months it takes about 10 seconds or more when click on the wrong word before the Popup screen occurs.
We see this issue only on the agent's .net version. On the BUI it is OK. When install a new stand alone PC without the company setup it is working also OK. On other application like Word it is also working OK without any problems.
As soon as we install this on the company setup it is for one or another reason slow, but only on the Oracle Service Cloud message tab. When the agent click many times (because the agent can not wait) it close down the hole application.
We using Nov. 2016 version. We also have an test version May 2017 where we see the same problem.
Has someone seen this issue before? Perhaps found a solution for it?
Best regards,
Chris van Es.