CPM not updating child of incident custom object field (1 Comment)

Content

Hi guys,

I have the following CPM code, triggered by a business rule for an incident:

The test harness validate function tells me that the code is working and OrderCount after the run have added a 1, but when I run it properly and it is triggered by the business rule, the 1 is not added!

I did update the incident subject to double check, and it is correctly updated, but the $obj->CustomFields->CO->Patient->OrderCount

Does anyone knows what might be the issue here? I hope is one of this stupid things that I miss from time to time...

Version

Nov16 SP5

Code Block

<?
 /*
  * CPMObjectEventHandler: patient_order_count_update
  * Package:     RN
  * Objects:     Incident, Patient.Patient
  * Actions:      Create, Update
  * Version:     1.3
  * Purpose:     Updates Patient.Patient.OrderCount when linked to Incident.CO.Patient
  */

use \RightNow\Connect\v1_3 as RNCPHP;
use \RightNow\CPM\v1 as RNCPM;

class patient_order_count_update implements RNCPM\ObjectEventHandler {
    
  public static function apply($run_mode, $action, $obj, $n_cycles) {    
        if ($n_cycles !== 0) return;

        if($obj->CustomFields->CO->Patient){
            if($obj->CustomFields->CO->Patient->OrderCount){                                
                $obj->CustomFields->CO->Patient->OrderCount = $obj->CustomFields->CO->Patient->OrderCount + 1;
                $obj->Subject = "Testing CPM incident update count:".$obj->CustomFields->CO->Patient->OrderCount;
                $obj->save();
            }
            else{
                $obj->CustomFields->CO->Patient->OrderCount = 1;
                $obj->save();
            }
        }
    }
}
/*
 The Test Harness
 */
class patient_order_count_update_TestHarness implements RNCPM\ObjectEventHandler_TestHarness {
    static $pat_invented = NULL;
    public static function setup() {
        $inc = RNCPHP\Incident::fetch(1019);
        static::$pat_invented = $inc;
        return;
    }

    public static function fetchObject($action, $object_type) {
        echo "\nFetched count: ".static::$pat_invented->CustomFields->CO->Patient->OrderCount;        
        return (static::$pat_invented);
    }

    public static function validate($action, $object) {
        //return ($object->CO->Patient->ID);        
        echo "\nIncident: ".$object->ID;
        echo "\nPatient: ".$object->CustomFields->CO->Patient->ID;
        echo "\nUpdated count: ".$object->CustomFields->CO->Patient->OrderCount;        
        return ($object->CustomFields->CO->Patient->OrderCount);            
    }

    public static function cleanup() {
        return;
    }
}

CPM not updating child of incident custom object field (1 Comment)

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Code Block

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