Topic by Edson Junior

Content

Oracle Service Cloud - Chrome App

This repository / tutorial walks you through creating your first Oracle Service Cloud Chrome App.

Why Chrome App?

Chrome App provides an alternative to organize and access your apps and web page. With that said, Chrome App might be an alternative provide access to your Oracle Service Cloud Browser Interface.

How it works?

Go ahead and open your Chrome. Find and click in "Show Apps" icon as presented below.

Image may be NSFW.
Clik here to view.

Your apps is showing up as the follow image. In this example, I already have added my OSvC extension and you can see Oracle Service Cloud as an app.

Image may be NSFW.
Clik here to view.

Alternatively, you can create a shortcut using your right-click on OSvC icon, then click in "Create Shortcuts...". The following options will be available to proceed with Shortcut creation.

Image may be NSFW.
Clik here to view.

Creating your first Oracle Service Cloud - Chrome App

Download the sample code from here and edit the manifest.json as below:

{
        "name": "OSvC App",
        "version": "0.1",
        "manifest_version": 2,
        "description": "OSvC App",
        "app": {
                "urls": ["INSERT YOUR OSVC BUI URL > https://[sitename].custhelp.com/AgentWeb/"],
                "launch": {
                        "web_url": "INSERT YOUR OSVC BUI URL > https://[sitename].custhelp.com/AgentWeb/"
                }
        },
        "icons": {
                "128": "icon.png"
        }
}

Packaging your extension

For more detailed information I'd recommend to access this article and follow the steps provided.

For more insights

Chrome Extension Web Page

Version