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Associate a Contact to Another Contact (1 Comment)

Topic by Carina

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Hi All, 

I am researching ways to create an association between two contacts. The end goal is to have a field on the contact workspace where an agent could search and select a related contact. I have looked into creating a system attribute to solve this but I am unable to create a Contact system attribute on the Contact object. I also tried to simply create a menu field in object designer on the Contact object.  I also looked at the object relationships tab, but parent and child are the only available relationships to contact--no "sibling" relationship (Not an ideal solution anyway).

Any suggestions are appreciated! 

Thank you,

Carina

Version

Service Cloud Feb 2017 Release

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