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Can you create a splash page for all console users for planned outages? (5 Comments)

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Topic by eileen neulinger

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We have found the details on how to create a splash page on the customer portal.  This will provide for communicating to our portal users that OSVC is not available and allows us to tell them how to get help for their critical service needs during the maintenance and upgrades.

We want the same type of splash page available for all the console users. I've not found any knowledge documents on this and I logged a service request.  They told me to "I understand that you have already searched our knowledgebase for information on creating a 'splash page' for the Oracle Service Cloud console. If you do not find the information you are looking for in our knowledgebase and online documentation, these types of questions are best addressed by our Community Forum as the Product Managers review the community and have more in-depth knowledge of the standard product functionality. "

How can we deploy a splash page for our console users?

Thank you!

 

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NOV 2016

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