Topic by Raghav S
Content
Hi,
I have created a Add-in to do different kind of validations in 3 different agent desktop interfaces. But for this, I don't want to create 3 different Add-ins for each interfaces. Looks like the "incident.interface" field only saves the interface from where the incident was created, so during incident update, I couldn't able to find the interface name/id in the Add-in code.
Is there anyway to find out the current interface name in .NET Add-in code itself?
Thanks!