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Cannot Start Application Error (4 Comments)

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Topic by Brian Lamay

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Our organization uses SAML 2.0 SSO - agents access the GUI via a federated URL which then launches the application. Lately, we have been seeing the attached error occuring after the user authenticates. The solution is to uninstall the application via Control Panel and then re-install via the SSO link. It does not affect all users and seems to be intermittent. Has anyone else experienced this?

Thanks!

Version

February 2015

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