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Restrict the Profiles visibility while assign the incident in My Inbox (1 Comment)

Topic by Mohana Gopal Selvam

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Hi All,

In My Inbox,I am assigning the incidents to agents who are belongs to my profile.

When I am trying to do this,I can see all the profiles in assign-Incident pop up.

How to make the other profiles are invisible while assigning the incident to the my profile agents.

Please find the attached screenshot .

 

Thanks,

M.Muthulakshmi

 

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