Agent Desktop -To change the standard Menu label name (9 Comments)

Topic by Mohana Gopal Selvam

Content

Hi All,

I want to change the standard object Menu label name for the contact .

For eg : Phone number is the field available in the contact.In the field we can able to see many types of phone number such as office phone,mobile phone,fax phone etc.I would like to change the office phone as some other name like Emergency number.Is it possible to change the label name for the standard menu label name.Please find the attached image.

Kindly suggest.

Thanks,

M.Muthulakshmi

Image