Topic by Stephanie Kaleva
Oracle Service Cloud Ask the Experts Webinar
Register Now! Let Oracle Service Cloud Desktop Workflow Work for You
Wed., Nov. 19 @ 11 a.m. EST and 11:30 p.m. EST
Looking to Increase Efficiencies? Decrease Mistakes? Guide Your Agents Through Complex Interactions?
Join Oracle Service Cloud workflow expert and principal applications engineer @Carl Graving as he interactively builds an Agent Desktop workflow to address common agent interactions in the call center. The session will be dynamic and interactive; Carl depends on your ideas, experience, use cases, and questions to build the end solution. Register now as space is limited.