Using setThread from Javascript integration crashing agent console

Topic by Chris Rogers

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Hello

I'm trying to use

window.external.Incident.setThread(2, thread);

to append some text to a reply in an incident.

However this call crashes the agent console. I can successfully get the thread text using getThread(2), but as soon as the setThread call is hit, the entire agent console dies.

The weird thing being that this did work 6 months or so ago.

Has anyone else had this problem? Am I missing some magic setting somewhere?

Thanks

Chris

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