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Can I use Message Bases or Variables in Workspace labels? (1 Comment)

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Topic by Niamh Nic Clamha

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Hi all,

Is there anyway to use a configurable field in a workspace? Specifically, I have many workspaces that contains Product and Category input fields. However, we use different labels for Products and Categories which may change in the future. I would like to use PRODUCT_NAME_LBL and CATEGORY_LBL message bases to label the input fields so that when they do change, I only need to update them in one place.

If this is not possible, then I was wondering if there was a way to use Variables instead? 

I tried using msg_lookup(4574) which is how message bases are used in reports and adding a variable using $variablename, but no luck.

Any advice would be appreciated.

Niamh

Version

Service Cloud Feb 2017

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