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Available Expressions/Variables (1 Comment)

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Topic by Joe Enslow

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Hello everyone, I'm looking for some documentation on how to adjust some data in an email reply.

Our replies include a date stamp, such as 'Thanks for contacting us on May 27th.'

Currently if we use $incidents.created it shows the format like "Thanks for contacting us on 05/27/2017 09:02 AM"

Is there a command or a way to modify this so it shows up more user friendly, like 'May 27' or something more clean than including the entire time/etc?

Version

Service Cloud 272

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