Topic by Niomi Sutherland
Content
Hi Everyone,
We are in the process of upgrading to 18A and there are some new configuration settings that we haven't been able to work out what impact they will have on our system. I have searched all documentation available and logged a job with support and have been advised to try asking the Community. I am hoping someone can help us out.
DATABASE_USAGE_STATS_PURGE_DAYS -
*****Warning Warning Warning *****
Configuring this setting to any number other than the default may cause data to be irretrievably deleted from the database. Review the setting description and documentation carefully prior to setting the value. Verify that your organisation will have no future need to report on the date range exceeding the intended threshold.
*****Warning Warning Warning *****
Configuring this setting to any number other than the default may cause data to be irretrievably deleted from the database. Review the setting description and documentation carefully prior to setting the value. Verify that your organisation will have no future need to report on the date range exceeding the intended threshold.
*****Warning Warning Warning *****
Specifies the number of days after which the Database Usage Stats data will be deleted. The minimum value for this setting is 31 and the maximum is 731. Default is 731.
As this can't be set to 0 I am trying to work out what usage statistics we will lose from the system and what impact this will have on reporting.
BROWSER_CONTROL_PI_ENABLED -
Enables the Process Isolation feature in the .NET agent console. Default is disabled (No).
Oracle Support pointed us to the following information which we reviewed but I am still unsure what the IE11 emulation mode for the Browser Control new feature does for us.
Answer Title: Enabling Internet Explorer 11 emulation mode for the Browser Control
Answer Link: https://cx.rightnow.com/app/answers/detail/a_id/8731
Answer Link: https://cx.rightnow.com/app/answers/detail/a_id/8731
Any advice/information would be greatly appreciated.
Cheers Niomi
