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Fields from custom object are not displayed on incident workspace (3 Comments)

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Topic by theguy

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Hi,

I'm running into some wired issues and appreciate any guideline or advice on this.

I had a custom object created and linked to an incident object.

The custom object records are populated from CP without an issue and I was able to view the specific record in a report or in the custom object workspace.

However, when I added some fields from this custom object to the incident workspace and view an existing record, none of these fields from the custom object is displayed on the incident workspace.

Attached screenshots further explain my description above.

Any help will be much appreciated.

Cheers.

 

Version

OSvC May 2015 SP9

File

issue.docx(156KB)

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